Tagged: call centre

Community development meeting (3 November)

The Golden Bay Recreation Facility (construction progress).

The community development committee meeting was held on 3 November 2016. Apologies were received from Cr Brown and Cr Hawkes. All other councilors were present.

The agenda included: (1) Chair’s Report, (2) Golden Bay Shared Recreation Facility Management Contract, (3) Appointments to Management and Other Committees, (4) Community Development Manager’s Report, (5) Action Sheet.

Declarations of interest

Cr Wensley declared a conflict of interest (due to her involvement with copyright licensing for writers) and took no part in the discussions relating to council’s draft submissions on the National Library Strategic Direction consultation document and the National Strategy of Environmental Education for Sustainability (Attachments 3 and 4 of the Agenda).

Public forum

Maxwell Clark spoke. He advised that council was still advertising public forum speaking times as 3 minutes, rather than the new 5 minutes – which he commended council for. He noted that grafitti was getting worse (particularly near Waimea rugby club, the skateboard park, and rifle club – all located in close proximity to one another). Mr Clarke also noted that the gravel road that runs from McDonalds (located on lower Queen Street) towards Jubilee Park (along the railway reserve) was in a dreadful state with numerous pot holes – these needed to be repaired.

Golden Bay Shared Recreation Facility Management Contract

Council resolved to receive the report and for council to enter into a management contract with with Golden Bay Shared Recreational Facility Committee Incorporated (see www.societies.govt.nz/), to manage the Golden Bay recreation facility on behalf of council. A similar management arrangement is used at other community facilities (eg Moutere and Murchison recreation facilities).

The above plan is noteworthy for the clear absence of the Grandstand. However, it’s also interesting to note the above construction progress picture, and in particular the large space between the old grandstand and the new facility (separated by a fence). Apparently the (northern) stairs were removed to allow the builders to work safely on the new building, as well as protect the public from the building activity. Yet the picture appears to show a fence between the two buildings – showing more than enough space for stairs and a safe working environment? I understand that the removal of the stairs for public safety is now justified on the basis of the grandstand’s uncertain condition.

In my opinion, council should dispose of the grandstand to the A&P Society – then it’s no longer a council concern (or ongoing cost). Yes, its presence might be unsightly, but what would you rather look out over – a carpark or a piece of history? Although, surely the most reasonable compromise is to move it – so its at least preserved. That way everyone is a winner (rather than just the lawyers). But perhaps thats just the mediator in me speaking?

Appointments

Council resolved to make the following appointments to community (based on the mayor’s recommendations):

Moutere/Waimea Ward

  • Brightwater Recreation Reserve Committee: Cr King

  • Dovedale Recreation Reserve Committee: Cr McNamara

  • Spring Grove Recreation Reserve Committee: Cr McNamara

  • Moutere Hills Recreation Reserve/Community Centre Committee: Cr Turley

  • Waimea West Recreation Reserve Committee: Cr King

  • Ngatimoti Hall Management Committee: Cr McNamara

  • Wakefield Recreation Reserve Management Committee: Cr King

  • Ngatimoti Recreation Reserve Committee: Cr McNamara

  • Equestrian Trust Board: Cr Maling

  • Wakefield Health Centre Board: Cr Bryant

  • Mapua Health Centre Board: Cr Turley

  • Pinegrove Trust: Cr King

Richmond Ward

  • Hope Recreation Reserve Committee: Cr Maling

  • Keep Richmond Beautiful Committee: Cr Tuffnell

  • Richmond Unlimited Committee: Cr Tuffnell

  • Saxton Velodrome Working Party: Cr Wensley

  • Digital Enablement Plan Steering Group: Cr Wensley

Lakes/Murchison Ward

  • Murchison Recreation Reserve Committee: Cr Bryant

  • Stanley Brook Recreation Reserve Committee: Cr Bryant

  • Tapawera Recreation Reserve Committee: Cr Bryant

  • Lake Rotoiti Community Facility Committee: Cr Bryant

Community Development activity report

Highlights from the manager’s report include:

  • Golden Bay Community Recreation Facility: General work (including netball courts) was progressing. A draft archaeological assessment of the Takaka grandstand, and a heritage report covering human activities associated with the grandstand, along with council’s application, was sent to Heritage New Zealand. A “certificate of public use” was being sought for the new building to enable it to be used for the A&P Show towards the end of January 2017.

  • Golden Bay Museum: The Museum had raised funding and obtained all the consents for the Whalery building extension. Council is project managing the project for the Society. The building contract was around $90,000. Staff advised that there would be no impact on rates from the extension as the over expenditure was covered by increased income in the account. The contractor was also undertaking some building repairs at the site, including repairs to the roof to stop some leaks, provision of emergency lighting, and replacing the switchboard.

  • Nethui: A significant partnership occurred between Council and Internet NZ – the organisation responsible for the New Zealand Domain Name registration system. As a result, Nethui (the country’s ‘largest and most diverse’ internet event) was hosted in our region on 13 October 2016 – the first time the hui has been hosted outside a major centre.

  • Website: Usage for the website (1 October 2015 to 31 September 2016) remains strong. The website serves approximately 600 people per day and in the last year attracted nearly a third more users, with page views also up 7.49 %. GoShift building consent forms will be added to the site. Civil Defence website upgrade project work continues.

  • Reserves: For Richmond, (1) mountain bike track maintenance is being undertaken in the Dellside reserve areas, and (2) the Velodrome underpass and ramp installation has been completed, the lean to ride area is under construction and stage 2 of the main track is starting.

  • Growth strategy: Staff workshops are currently underway to determine future demand and supply for residential and business growth in each of our 16 settlement areas. Council workshops will be coming. The growth projections council selects (effectively a conceptual tool for planning) will have major implications for the long term plan (LTP) and its projected expenditure (which then has implications for debt and rates). I’d like to adopt a more conservative position – of moderate growth, given the level of uncertainty. While Tasman has experienced a degree of population growth, it appears to be tailing off, with most of the new growth coming by way of retirement (with often means growth for retirement villages). In my opinion, if growth occurs in this area, it’s likely to put far less demand on infrastructure – which would support a moderate growth forecast. However, I suspect that those supporting the dam, will want to see council adopt a high growth position, in order to inflate water demand.

  • Age care policy: This is under review to ensure alignment of age policies and initiatives with Nelson council.

  • RFID Installation: Radio Frequency Identification (RFID) technology was installed across the libraries during October 2016. Service desk areas in Richmond and Motueka Libraries have been reconfigured to allow for the installation of self-service kiosks. Library users now have the option of issuing their own items.

  • Consultation on National Library Strategic Direction: Tasman District Libraries works with the National Library in a number of ways, either as a user of National Library services or as a consortia partner. Any changes to National Library policies or strategic direction could have an impact on our libraries.

  • Richmond call centre upgrade: An upgrade to call centre software was completed. The enhanced caller information, reporting dashboards and staff information is expected to improve service levels.

  • Takaka Service Centre: Staff move back to the refurbished building on 9 December. In my opinion, this should have been consolidated within the existing library building. However, it was explained by staff that the cost of special data cabling to the library would have been more than the cost of refurbishment. Another option was to rebuild – which was rightly rejected by council.

  • Richmond Aquatic Centre: Patronage increased from July to June 2016 by 3,277. An increase of 1,245 compared to the same period in July 2015.

  • The Enviroschools Programme: This continues to expand. Golden Bay Kindergarten recently became TDC’s 4th Enviroschool at the GreenGold level demonstrating more connections with their community in their practices and projects. However, in my opinion, I question whether council should be involved in this project given the ongoing financial pressure on council. And I wonder if it should be suspended, so that funds can be redeployed to more pressing infrastructure concerns.

  • Conflicts of interest: This was discussed. The CEO asked councillors to rely on the advice given through the councillor induction process. He said he would be concerned if councillors were overly cautious and declared a conflict of interest when it was unlikely that one existed or could be perceived, as that would limit their ability to contribute as a member.

For more information about “conflicts of interest”, see www.oag.govt.nz/2007/conflicts-public-entitieswww.dia.govt.nz/diawebsite.nsf/wpg_URL/Resource-material-Our-Policy-Advice-Areas-Managing-Conflicting-Interests-in-Local-Government?OpenDocument, and www.iod.org.nz/Governance-Resources/Publications/Practice-guides/Conflicts-of-Interest-Practice-Guide.

Agenda and minutes

The agenda and minutes are located at http://www.tasman.govt.nz/council/council-meetings/committees-and-subcommittees/standing-committees-meetings/community-services-committee-meetings/?path=/EDMS/Public/Meetings/CommunityServicesCommittee/2016/2016-11-03.